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Frequently Asked Questions

Instruction Manuals

Find detailed product instructions, troubleshooting and safety information here.

Solar Light Instructions
Solar Light Demo
Fire Pot Instructions
Solar Fire Instructions

OutDoozie Products

Where can I purchase Fire Accent™ Solid Gel?

Fire Accent Solid Gel is available on Amazon.com and a variety of national and regional retailers. They come in Citronella or Regular. Each package has six 2.8 oz. cans.

How long does a can of Fire Accent™ Solid Gel last?

Each can of fuel will burn for approximately 1.5 hours.

Can I use the Fire Accent™ Fire Pot and Solid Gel indoors?

No, these products are for outdoor use only.

Can I re-light the Fire Accent™ Solid Gel for later use?

Yes. Be sure to extinguish the flame completely with the snuffer provided. Wait until the can and gel are completely cool. Use the removal tool to pull the can from the Fire Pot and reseal with the lid. Follow the instructions for re-lighting.

I just purchased an Art Glass Solar Light and it doesn’t work.

Make sure the switch is in the “on” position and that you’ve removed the solar panel and placed it in direct sun for a minimum of 10 hours and up to 24 hours to get a full charge. The typical “glow” time is between 3-5 hours under optimal conditions. For additional instructions and trouble-shooting, view our PDF.

Solar Light Instructions

I’ve charged the solar panel and the switch is in the “on” position, and the light is still not going on at night.

The rechargeable batteries that came with the product will last for about 12 months. Make sure you replace them with only rechargeable Aa Ni-CD 600m AH 1.2V batteries. Please refer to the instructions for further details. If after replacing the batteries, the light does not go on, contact our Customer Service Department.

The glass is cloudy inside the Art Glass Solar Light

Use a damp paper towel to wipe the glass until the cloudiness disappears.

Are the solar panels waterproof?

No. Heavy rain, ice and snow may cause damage. We advise moving the product away from wet weather conditions.

Trendspot Products

How do I remove the label on the planter?

Rubbing alcohol or adhesive remover should remove the label.

Are your planters safe for baking or serving food?

No, our planters are not food safe and should not be used for baking or handling food.

Should I seal the inside of a ceramic planter?

Unsealed ceramic and terra cotta planters are better for plant health.  Air and water that pass through the walls of planters allow the soil to dry. Dry soil absorbs extra oxygen, which activates feeding plant roots. If you see water seeping through the planter, it could be water evaporation from over watering. After watering, excess water will eventually drain through the drainage hole. Don’t forget to protect surfaces if the planter is used indoors. Even with a saucer, excess moisture may occur.

Do you sell to consumers?

We do not sell our products direct to consumers. Our products are available at retailers across the US and Canada.

Recommended Planting Techniques for our Strawberry Birdbath Planters

  1. Remove the dish and nestle the base of the birdbath a couple of inches below soil level, in a flowerbed or open ground.
  2. Once set into the ground, mound a little soil back around the base of the birdbath’s pedestal. This will allow the base to hold soil, while also allowing healthy water drainage.
  3. Next, fill the pedestal with commercial potting soil, roughly level with the topmost planter pockets. Compact the soil a bit as you fill, to make sure the pedestal is filled evenly and without gaps.
    • Consider selecting a potting soil that includes slow release plant food and moisture-retaining crystals, which helps give plants a good head start. Now you’re ready to plant!
  4. Flowers are a great choice.  Anywhere from one to three of the individual plants found in a grower’s 6-pack can be planted in each pocket. Make sure to gently place each plant so that the roots face inward, towards the column of soil inside the birdbath’s pedestal. In the beginning, it might seem like the pedestal holds a lot of soil for such small plants, but as the plants grow, the pedestal will provide generous room for roots to grow, which in turn will allow your plants to thrive.
  5. Once your plants are placed into the pockets, add a little extra soil to fill each pocket, up to roughly an inch below the lip of the pocket. Tamp down lightly, to secure the plants and reduce any gaps in the soil.
  6. Next add water. With the birdbath dish still removed, you can give the soil a good drenching from above.
  7. Next put the dish in place. You can add water to the birdbath dish, as well as add water to the pockets. Water added to the pockets will in turn drain down into the soil in the pedestal, providing moisture to all the plants.
  8. Periodically remove the dish to rinse it out. This is also a good opportunity to give the soil in the pedestal a good drink of water, especially in hot, dry weather.
    • Removing the dish isn’t absolutely necessary for future watering. You can always add water to the whole pedestal planter, by adding water to the pockets.